Kemper Insurance Complaints and Reviews

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Kemper Insurance
Main address: 12926 Gran Bay Parkway West 32258 Jacksonville FL
877-252-7878, 888–252–2799, (904) 245-5601, customerrelations@eKemper.com
  • 49+3 mobile complaints
  • $100K claimed losses
  • $2K average
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Kemper never sent me a renewal notice so my coverage lapsed. They told me they sent me notices via US mail and also e-mails which is totally false. They just wanted to drop me. Bastards! Add comment

     

  • Sep 04
  • Property Insurance
  • Salt Lake City, Utah
  • Homeowers Insurance
  • 1
  • 1
  • 156

My $7,000 Mountain bike was stolen out of our garage over a month ago - After providing Kemper with all the documents required, including receipts, proof of purchase, serial number, pictures, itemized description and police report, you'd think it' be a simple enough claim to process... Think again! We're now 40 days into it, and I still don't have a settlement check. I'd hate to see what they're... Read more

Was this review helpful? 0 1

     

  • Jul 24
  • Auto Insurance
  • Homeowners Insurance
  • 3
  • 3
  • 112

This company will rip you off ...STAY AWAY...STAY AWAY............THEY RAISE RATES FOR NO REASONS!!!!!!!!!!!!!!!! STAY AWAY!!!!! Canceled my homeowners policy and company won't give my refund for 2 weeks!!! STAY AWAY!!! STAY AWAY!! WORSE DECISION YOU WILL EVER MAKE!!!!! On my auto policy the doubled my rate for no reason!!! drop it ....then they raised my homeowners policy from $480 to $1,818... Read more

Was this review helpful? 1 1

Kemper auto insurance billed me for auto isurance even when I told them my car had been repoed.I want my money back soon. Add comment

     

  • Jul 01
  • Property Insurance
  • Schenectady, New York
  • Insurance Rate Increase
  • 88

a rate jump for no reason except the comment I was told is that other people put in claims and cause rate increases .... I submitted one claim in 20 years the same year my rate went up statement was because of economy we live in . this year sticker shock ..... people start dropping these companies like kemper and make them understand that they need us to stay in business , they aren't the only... Read more

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  • May 21
  • Auto Insurance
  • Danielson, Connecticut
  • Insurance Claim
  • 1
  • 1
  • 150

I've had Kemper for a year and had no problems until a claim was filed against me. I had called Kemper to inform them and the claims person was rude and acted like I was wrong, when you're supposed to be my company helping me. I went to court where they told me I just needed to get a few things from Kemper and they'd dismiss the charges. The claims person assigned to me never answers her phone... Read more

Was this review helpful? 5 0

Tornado hit my house they refused to pay me a dime , weasel clause in the contract . They charged me to insure my barns on my farm then said since I sold $4000 of animals that I was operating a commercial business and wasn't allowed on my farm liars liars The low price is long forgotten when the taste of no service is all I remember Add comment

     

  • Apr 19
  • Professional Services
  • Charlotte, North Carolina
  • Car Insurance Repair
  • 237

One of their insured customer drove in to my car. Kemper confirmed over the telephone accepting the cost for repair of my car. Left my car at BMW, and I had to pay the bill, and were promised by Kemper to get the check from Kemper in just a few days. Didn't get the check after a week so called them and figured they got the adress wrong, and the spelling of the name. They agreed to correct it and... Read more

Was this review helpful? 3 1

     

  • Dec 20, 2013
  • Auto Insurance
  • North Richland Hills, Texas
  • Car Insurance
  • 169

I highly recommend not using this company.. If you have an accident or have to file a claim and miss your payment they will drop you like a hot potato. We was hit during the ice storm. filed on claim, still waiting on check to pay for damages, however we missed our payment that was due the next week, so they called to inform us about payment due. We told them would be in on Friday to make payment... Read more

Was this review helpful? 2 0

     

  • Dec 19, 2013
  • Auto Insurance
  • Auto Insurance
  • 172

Well, here is my story: In the three weeks period that insurance claims representative was handling my claim, she has shown incompetence, irresponsibility, lack of communication, ignorance and complete unprofessionalism. After an interview, claims representative told me that she will mail me an estimate of repairs and then she asked me if I would like her to fax an estimate over to my dealer, I... Read more

Was this review helpful? 2 0

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